September 2010: Leadership Roles and Corporate Values
"It is quite dangerous for an organization to think they can predict where they are going to need leadership. It needs to be something that people are willing to assume if it feels relevant, given the context of any situation." -- Margaret K. Wheatley
(I never met Margaret, but she sure sounds like a smart lady! RP)
We here at Communication Consulting would like to thank all of you for your continued support! It has been a tradition in each newsletter to introduce some thoughts on people development and approaches to training that we would like to recommend. As last year's challenges have given way to this year's optimism, we will continue to showcase areas of learning that we think can really give your organisation the edge it will need in the years ahead.
Tigers like to work and their hard-working and dynamic nature makes them real assets to your organisation. That's why we would like to share a newsletter discussing the importance of getting results through other people and why this means your team leaders need a set of tools to enable them to do that.
What's the Difference Between Leadership and Management?
It's a question that's always asked but is answered in different ways. Leadership and management are opposing disciplines. Sometimes the demand is for more vision and inspiration from leader, while other times it's for more measurement and control from managers. But the reality is that the two disciplines cannot work apart. Leaders anticipate problems and opportunities; they motivate and develop strategic responses; and they actively involve themselves in the implementation of action-oriented plans. In contrast, management is a reactive tool to whatever situations happen to arise. A company ideally wants both these approaches in one person!
The focus of any leadership training should be to build the competencies that enable leaders to interpret business strategy from the top and cascade it down to their own teams. This is done through effective planning & execution, goal-setting and a strategic approach to decisions and actions where the customer's priorities always serve as a guideline. We aim to make the participants aware of the importance of continuous improvement, learning and their role as enablers when they take on the leadership role.
Leadership Roles & Corporate Values
Objectives:
- know what's expected of them in their role as leaders (both from their superiors as well as from their subordinates) and how to professionally carry the responsibility and execute the tasks assigned to them as managers
- be familiar with their own leadership style and their strengths and short-comings when it comes to coaching and motivating other people
- understand their responsibility and accountability as managers towards the company and their role in continuously improving performance and productivity of their department
- understand the need for effective communication and information sharing vertically as well as horizontally in the organisation
- know how to set effective goals and lead their team towards a common vision be able to use techniques to create a more open and trusting atmosphere in the team that encourage sharing of knowledge, opinions and feelings
- know how to run meetings and performance reviews in an effective manner for results & action
- have clear guidelines and tools that will help them to professionally conduct individual feedback talks with their team members and apply situational leadership for better motivation and performance
- have generated several idea on how to bring the team spirit up for continuous high performance and motivation
Benefits
- Participants will better understand their roles as manager and what is expected of a mid-level leader in their organisation
- A clear understanding of how to cascade the overall company vision and goals into their own teams through setting challenging but realistic goals, make action plans and delegate tasks effectively
- Participants will understand their role as change agents in the organisation and the need to continuously seek to improve practices, processes and systems.
- A more customer-focus approach when taking action and making decisions with regards to improvement.
- Trainees will become more self-reliant, confident, logical and professional in the way they make decisions
We hope you'll contact us to find out more about how we can add significant value to your team. Don't hesitate to contact us if you would like to sit down and discuss in more detail this exciting approach to getting more out of your managerial team.
Dharmender Sharma
General Manager -
Communication Consulting
6th Floor, Technopolis Tower, Golf Course Road,
Sector -54, Gurgaon, Haryana, India
+91-124-4626089, +91-9818598122
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