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Automotive Social Media Reputation Management

Saturday, April 30, 2016

Stay by Rihanna


All along it was a fever
A cold sweat, hot headed believer
I threw my hands in the air I said show me something
He said, if you dare come a little closer

Round and around and around and around we go
Oh now tell me, now tell me, now tell me now you know

Not really sure how to feel about it
Something in the way you move
Makes me feel like I can't live without you
It takes me all the way
I want you to stay

It's not much of a life you're living
It's not just something you take, it's given
Round and around, and around, and around we go
Oh now tell me, now tell me, now tell me, now you know

Not really sure how to feel about it
Something in the way you move
Makes me feel like I can't live without you
It takes me all the way
I want you to stay

Oh the reason I hold on
Oh 'cause I need this hole gone
Funny you're the broken one but I'm the only one who needed saving
'Cause when you never see the light, it's hard to know which one of us is caving

Not really sure how to feel about it
Something in the way you move
Makes me feel like I can't live without you
It takes me all the way
I want you to stay, stay
I want you to stay, oh


Saturday, April 23, 2016

Changes to Google Search that Effect Car Dealers

Notice anything different about three-pack listings, Maps or local optimization lately? Google has updated their ad policies regarding local listings.

Overview of Recent Changes to Google Search that effect Car Dealers: Local 3-pack Ads, Google Maps & new Google penalties

Have you noticed changes in the sponsored listings that appear on Google as local three-pack listings, Google Maps or your local Adwords optimization lately? You can count on Google to update their ad policies just as often as their search algorithms. 

This week, Google has added paid listings from Adwords to local search results, dropped Maps from their list of "search partners", and continued to ramp up their suspensions and penalties for dealership local listings that abuse their guidelines. 

Here's how to make sense of the changes:

Ads from Google Adwords are now appearing on local listings

Google recently rolled out their first local listing ad (from Adwords), which displays directly above the three-pack local listings. 

The ads are limited so far, but are already being used by several major brands, offering the same information that organic local results provide – distance to the business, phone number, address and hours. Viewers also have the option to visit the official website or get directions to the location. 

Ever since Google dropped the seven-pack for the three-pack when they updated the local listing format earlier this year, competition has been hot. The rules are changing as car dealers can now elect to bypass the free-for-all of local optimization and pay to display their listing. 

Promoted posts also don't appear as pins on the map, perhaps to counterbalance the ads' paid presence with the organic reach. 

Maps are no longer a search partner

Google also announced that Maps has gone "core" in AdWords... This means Google Maps is no longer a Google search partner. According to Google, search partners are "sites in the Search Network that partner with Google to show ads."

"Search partners extend the reach of Search ads to hundreds of non-Google websites, as well as YouTube and other Google sites. On our search partners, your ads can appear on search results pages, on site directory pages, or on other pages related to a person's search." – Google 

If you're an automotive marketer who has previously opted out of Google's search partners, but still use location extensions, expect to see your ad impressions, and your spending, increase for local-oriented searches. 

It is important to note that only advertisements that use location extensions in Google Adwords will be allowed to appear in the Google Maps listings... Since Maps is now considered to be an Adwords core placement, it seems unlikely that advertisers will be able to opt out. 

Google suspends bad local listings

Many automotive marketers have been noticing increasing penalties or suspensions for their dealer's local listing behavior. Google has never been shy about penalizing websites for violating their guidelines. The same goes for their local listings. 

It might be time to spring clean your dealership's local automotive marketing strategies with these updated tips for avoiding the wrath of Google's harsh penalties:

Keep your listings honest

  • This includes not overusing keywords in your business name. We are now using "ADM Consulting, LLC" instead of "ADM Consulting – Las Vegas Automotive Marketing Experts."
  • If, for any reason, your dealership has more than one Google Maps listing, you now run the risk of suspension.
  • Don't use destination URL's that simply forward and then resolve to a different domain.

Brick and mortar only

  • Only list the dealership address's where customers actually do business. If you have related automotive service-area businesses (like Towing, Mobile Oil Changes or Repair services), do not list your official address. It is of no value to people searching for you.
  • Do not list virtual offices, mailboxes, PO Boxes, temporary locations or anything without an actual storefront.


S

The Email Marketing ROI Machine Schematic

Friday, April 22, 2016

Watching Terraforming In Action




THIS IS AN INTERESTING HAPPENING THAT NOT MANY PEOPLE HAVE SEEN, ENJOY.    
This would have been some scary stuff.  When This Boat Crew Realized What They Were Seeing,  It Was Almost Too Late To Escape.
We don't really think about it on a daily basis, but the Earth is still changing all the time. It just happens so slowly that we can't really perceive it. But every now and then, things speed up… a lot.
 
 
 
Recently, the crew of the Maiken was enjoying a leisurely sail through the South Pacific when they spotted a strange discoloration on the water. They moved in closer to inspect it, but by the time they realized what it was, it was too late.

The crew of the Maiken was sailing the South Pacific when they spotted an unusual shadow.
 
 
 As they got closer, what they had taken to be a sandbar revealed itself to be something else entirely.
 
 
                                                                                                                                               
A huge amount of pumice stone was floating to the surface of the water. It looked like a beach.
 
 
 
                                                                                                                                               
They decided to get a closer look and redirected their yacht towards it.
 
 
 
It looks like a beach in the middle of the ocean!
 
 
The crew decided to sail through it, leaving a break in the stone behind them as they went.
 
                                                                                                                                               
They wondered what could have caused this expanse of stone to suddenly appear.
 
 
The field of pumice was getting even larger as they passed through it. The crew had an uneasy feeling and upped their speed.
 
 
Once they were a safe distance away, they heard a faint rumbling. Looking back they saw water bubbling from the surface.
 
 
The source of the pumice stone was an underwater volcano that was actually erupting at the time!
 
 
They anchored to watch this tremendous event. Massive plumes of smoke filled the sky.
 
 
                                                                                                                                         
As the smoke cleared, they noticed something strange just at the water's surface…
 
 
It was land!
 
 
The stunned crew couldn't believe what they were seeing: It was the actual birth of a new island.
 
                                                                                                                                          
They sailed a little bit closer to see if their eyes were playing tricks on them.
 
                                                                                                                                                
But it was real. The peaks of this new land mass were already taking form.
 
 
                                                                                                                                                
It was one of the rarest events imaginable.
 
 
They were so lucky! Not only because they were able to witness such an impossible sight but also because they apparently very narrowly escaped with their lives!._,___

​R​
alph Paglia
President

Saturday, April 16, 2016

McGraw Hill Sells J.D. Power Unit to Chinese Investment Group for $1.1B

J.D. Power has been sold to a Chinese Investment Firm for over a Billion Dollars!

In what may be its final act under the McGraw Hill moniker, research firm McGraw Hill Financial (MHFI)  on Friday agreed to sell its J.D. Power & Associates market research subsidiary to London alternative investor XIO Group.

XIO Group would pay $1.1 billion for J.D. Power to allow New York-based McGraw Hill to focus on its financial activities -- the seller said that it will rename itself S&P Global April 27.

"We are very pleased with this outcome. The transaction represents good value for our shareholders and positions J.D. Power for continued success," said McGraw Hill president and CEO Doug Peterson in a statement.

McGraw Hill put J.D. Power on the block in October, with TheStreet's sister site, The Deal, forecasting that the company company could fetch as much as $1 billion. J.D. Power is expected to have sales of $350 million this year and analysts said the company would likely fetch $1 billion when the auction was launched.

The announcement was made after the market closed. McGraw Hill slipped $0.31 Friday to $99.77.

McGraw Hill has been reshaping itself into a financial data firm, including the 2015 acquisition of SNL Financial LLC from New Mountain Capital LLC for more than $2 billion and the sale of its McGraw Hill Construction to private equity shop Symphony Technology Group LLC in 2014.

The seller now has four main segments: Standard & Poor's rating services, S&P Capital IQ, S&P Dow Jones Indices and Commodities & Commercial. J.D. Power falls under the C&C division.

XIO Group turned to Moelis for financial advice. A Skadden, Arps, Slate, Meagher & Flom team provided counsel.

Morgan Stanley handled the auction for McGraw Hill, which took legal advice from Shearman & Sterling LLP.Morgan Stanley handled the auction for McGraw Hill, which took legal advice from Shearman & Sterling LLP.

Check out "Power Minute #6: Dealer Service with Auto Recalls Impacts Customer Satisfaction"

Check out "Power Minute #6: Dealer Service with Auto Recalls Impacts Customer Satisfaction" on Automotive Digital Marketing ProCom
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Professional Community for Car Dealers, Automotive Marketers and Sales Managers
Ralph Paglia
What do you think about this ADM Blog post titled 'Power Minute #6: Dealer Service with Auto Recalls Impacts Customer Satisfaction' ?

ADM Blog posted by Kris Rosychuk:

Customer satisfaction with dealer service related to an automotive recall declines for the first time in 6 years. Watch video > For...

ADM Blog post link:
Power Minute #6: Dealer Service with Auto Recalls Impacts Customer Satisfaction

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Thursday, April 14, 2016

Key #AutoMarketing Trends for 2016

Automotive Digital Marketing in 2016 and Beyond

Recent technological innovations have given marketers many new tools to work with, but have also led to some challenges as businesses race to keep up with purchase habits and buyer needs. With customers generally plugged in 24 hours a day, 7 days a week across a variety of channels and devices, how can you create those perfect customer moments that make them feel like they're in that elusive zone?

Without a doubt, the pressure is on marketers in 2016 to get attuned to what customers need, how they want it and when they'd like it served up. Executives have noticed: Eighty-one percent of CxOs anticipate more digital interaction with customers by 2020, and 66 percent expect more focus on customers as individuals.2

To win in 2016, challenge yourself and your team to get more collaborative and innovative to create stronger omni-channel experiences for your customers and prospects. Evolve to gain more speed and agility. Take steps to access and harness real-time, cross-channel data. Pay closer attention to analytical, predictive and cognitive tools. And strive to deliver more personalized interactions throughout the buyer journey.

By paying attention to the trends outlined in this white paper, assessing how your organization can pivot to best succeed given these changes, and keeping a sharp focus on enhancing the buyer's journey, you'll be well-positioned to improve the customer experience, drive deeper loyalty and make a powerful impact on revenue growth. Are you ready to raise your game to ensure you're among the top performers in 2016? 


Google Tools: Entrepreneurs Edition - Mastering AdWords for Your #AutoMarketing Strategy

Check out this video on YouTube: http://youtu.be/8K7kchH_hTs

Sunday, April 3, 2016

Automotive Industry Weekly Update


"Sent from Ralph Paglia's Lucky iPad"